Views from the Institute

Research, announcements and thoughts about fundraising

 
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Getting to know your donors, truly

At RSPCA UK, Catherine Day and her team found that wealthy donors were not uninterested in animal welfare. They simply needed a different kind of conversation.

Using philanthropic psychology, the team shifted from asking donors to respond only to immediate need, and began inviting them to see their giving as an expression of who they are: compassionate people helping to build a kinder society for every kind.

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