Views from the Institute
Research, announcements and thoughts about fundraising
When Love for Animals Meets the Science of Giving
Animal welfare begins with compassion, but sustaining it requires strong donor relationships, staff support, and long-term resilience.
For Izzy Tutcher at Leicester Animal Aid, Philanthropic Psychology offered a framework for challenges she had long been trying to solve. Her story shows how PhilPsych can help charities strengthen supporter connection, rethink fundraising, and better protect the people behind the mission.
Here is an even tighter option, if you need it shorter still:
Illuminating Love and Purpose through Philanthropic Psychology
In a conversation on the Untapped Philanthropy podcast, Professor Jen Shang explores how Philanthropic Psychology helps us see giving in a new light: not simply as action, but as an expression of love, identity, and purpose. This blog reflects on what becomes possible when family foundations are understood not just as institutions, but as spaces shaped by human relationships, authenticity, and care.
Turning "Enemies" into Friends
In this final blog, Sam Jacklin and Tassy Serradura explore how Philanthropic Psychology can help animal welfare organisations move beyond a simple “animal people versus people people” divide. Using insights from the Love Project 2.0, they show how understanding donors’ identities, allegiances, and perceptions of threat can help transform perceived enemies into friends.
A Plan for Rigorous Testing
What does it look like to test love with rigour? In this third blog, Tassy Serradura shares how Animal Welfare League South Australia used disciplined A/B testing to apply Philanthropic Psychology in direct mail, increasing average gift value while strengthening donors’ sense of connection and care.
A Reminder of Love That Changed Everything
How do you move an organisation from understanding donor love to truly feeling it? In this second blog, Sam Jacklin and Tassy Serradura share how donor research, emotional insight, and patient internal change helped Animal Welfare League South Australia build a whole-organisation approach to loving donors back.
Our Donors Love Us, So We Need to Love Them Back
What happens when a fundraising team fully embraces the idea that donors’ love should be met with love in return? In this first blog of four, Sam Jacklin and Tassy Serradura share how Animal Welfare League South Australia used Philanthropic Psychology to deepen donor relationships and achieve a sustained 20% increase in gift value.
Designing Your Journey in PhilPsych
Stepping into philanthropic psychology can feel like entering a whole new landscape. In this blog, Becky Carlino, shares how to choose the right starting point for your PhilPsych journey, whether you want a deep dive into the science or practical, hands-on application. Discover how different certificates connect, and how to design a learning path that fits your role, goals and heart.
What does my life stand for?
In our latest community survey, fundraisers shared honestly about the pressures they face and the care they bring to their work. Drawing on philanthropic psychology, we explore gentle, practical ways to shift attention towards joy, gratitude and self-compassion, supporting your wellbeing so you can continue to nurture others with confidence.
How Philanthropic Psychology can help YOU lead with love not fear
Many fundraisers carry hidden fears about getting an ask wrong or being rejected, but fear isn’t a flaw - it’s human. Philanthropic psychology offers a fresh lens, inviting fundraisers to understand donors through identity, emotion and genuine connection. When giving is seen as a shared expression of who we are, asking shifts from anxiety to authenticity and care.
Philanthropy Is Love
In this blog post by June Steward, Valerie Mullen Pletcher reflects on her 25-year fundraising career, emphasizing that at its core, fundraising is about love. Based south of Washington D.C., Valerie's work has been shaped by her strong conviction that philanthropy and love are inseparable. Through her time with the Institute of Sustainable Philanthropy (IfSP), she gained the tools and language to solidify this belief, not only in her own practice but also in her approach to training and transforming her team.
(Guest blog) Donor Love Series: Part Three - Isn’t loving your donors just fancy personalisation and segmentation?
Philanthropic psychology starts with the heart. It starts from assuming your donors are caring and loving people. Stronger relationships and connections lead to better wellbeing for your donors – and their gifts flow from that. This ‘heart-first’ approach is a perspective shift.
Donation intention and threat – what’s the link and why does it matter?
Threats or danger posed by our environment are nothing new and have continuously challenged humans for centuries. Now we have new insight shedding light on how threats affect people’s intention to donate. What better time to understand the impact of threats on donation intention than right after a global pandemic? It turns out that this knowledge can seriously impact your fundraising!